& Services offered at Sintrax Instruments:
- No evaluation fees for all repairs estimates.
- Cleaning & minor adjustments are free of charge on all
- Recall program: we will contact you approximately 30 days
prior to your next calibration cycle
with a follow-up confirmation letter to assure your instruments
are calibrated on time.
Our environmentally controlled laboratories consist of automated
state-of-the-art master units that are traceable to NIST using
documented procedures such as: Manufactures, ANSI, Military
ISO and National Research Council of Canada. Customer specifications
can be utilized if they are provided in writing. Standards
used in calibration will have accuracy at least 4X that of
the test instruments being calibrated. In any instance where
this is not possible, the customer will be notified before
Certificate of Calibration
Each certificate of calibration will include the following
at a minimum: Customer Name, Instrument Manufacturer Model,
Serial Number and Description, Date Calibrated, Calibration
Due Date, Calibration Environment ( Temperature, Relative
Humidity and Barometric Pressure), List of standards used
on the calibration and the signature of the Technician. Listing
before and after data is part of our normal calibration procedure
when the instrument is returned.
Complete Repairs Capabilities
Our factory trained specialized technicians work quickly and
accurately to reduce downtime and take the appropriate action
to detect failure down to components level, to provide significant
savings over replacement.
Normal turnaround for calibration is 3 to 5 working days.
Customer will be notified of repairs costs prior to proceeding
unless previously authorized.
Our computerized scheduling program automatically notifies
customers of recalibration due dates.
All components of repaired equipment are guaranteed to be
free defects for a period of 1 year. Defective equipment returned
to Sintrax Instruments during the warranty period be repaired
and returned free of charge.
Professional Fast Service
Sintrax Instruments offers world-class calibration services
for instruments from hundreds of manufactures. All of our
calibrations are traceable to NIST and comply with manufacturers
specifications. Each instruments calibrated will be returned
with a certificate of calibration listing before and after
readings of the instrument, at no additional charge. Individual
quality requirements certification is also available.
have your instruments certified?
With today’s high quality standards such as ISO and
QS9000, many companies have to modify their quality control
procedures. A minimum annual certification allows your company
to keep your instrument(s) running smoothly and at their optimum
efficiency. With regular certification not only will you be
maintaining the long-life of your instrument(s), but you will
be guaranteeing accurate and reliable results every time.